Privacy & Cookies Policy

At Right To Play UK, we are committed to protecting your privacy. We have established this policy in order to give you as much control as possible over your personal information. 

This policy explains why we collect certain information and how we will collect, use, disclose and protect the personal information that you provide to us.

Right To Play's UK privacy policy is governed by:

  • The Data Protection Act 1998
  • The Privacy and Electronic Communications Regulations (EC Directive Regulations 2003)

How we collect information

We collect personal information from you in various contexts, for example when you sign up to one of our events, when you make a donation, when you send us questions or requests for information or when you sign up to receive our newsletter.

What information we collect

Personal information

When you interact with us we may collect from you 

  • name 
  • age (year of birth)   
  • address (city and postal code) 
  • email address
  • telephone number   
  • areas of interest (with respect to volunteering or donating)   
  • name of contact who referred you to Right To Play and any relationships with Right To Play you already have   
  • timing and amount of donation, method of giving, Gift Aid and any restrictions on the gift
  • activities or events that you have volunteered for, and   
  • other information with your consent or as required or permitted by law

Financial information

We may ask you for debit or credit card details for financial transactions. If you use your debit or credit card to donate to us or make a booking online, we pass your card details securely to our payment processing partner as part of the payment process. We do this in accordance with the Payment Card Industry Security Standard, and do not store the details on our website. All online transactions will be encrypted using SSL (Secure Sockets Layer).

How we use your personal information

We generally use your personal information for the following purposes:

  • to process donations 
  • to respond to requests for information   
  • to send emails about our programmes, events and activities
  • to provide information about, and facilitate your involvement in volunteer activities   
  • otherwise as permitted or required by law.

Your consent

By opting in to receive information from Right To Play you are consenting to the collection, use and disclosure of such information for the purposes identified at the time that we collect the information from you or as otherwise described in this privacy policy.

You may withdraw your consent to our collection, use and disclosure of personal information at any time, subject to contractual or legal restrictions and reasonable notice. 

We collect, use and disclose your personal information with your consent, except as required by law.  We may be required or permitted to collect, use or disclose personal information without your consent, for example, to comply with a court order or to comply with a legally permitted inquiry by a government agency.

Will we disclose the information we have collected to outside parties?

Personal information will be kept strictly confidential and will not be sold, rented, leased, loaned, traded, or otherwise disclosed to third parties except as required to fulfil the purposes for which it was collected, or as otherwise described in this privacy policy, or at the time the information is collected from you. 

If you give your consent, we may pass your information to our service providers that perform services on our behalf for the purposes described in this privacy policy. We require these third parties to provide appropriate protection to your personal data, comply strictly with our instructions and data protection laws and use your personal information only for the purpose of providing the services to us.

Some of these service providers may be located in a country other than where you reside, including in the United States, and your personal information may be stored or processed in those countries. Your personal information is subject to the legal requirements of the country in which it is located, including lawful requirements to disclose information to government authorities in those countries. For further information about transatlantic data flow, please visit the website of the European Commission.

We may share information with our affiliates, including affiliated international Right To Play organisations for the purposes described in this privacy policy.

We may also need to disclose your information if required to do so by law.

​​​​Cookies and how we use them

What are cookies?

Cookies are small text files stored on your computer or mobile device. They are widely used to make websites work, or work in a better, more efficient way. They do this as websites are able to read and write these files, enabling them to recognise you and important information that will make your use of the website more convenient. For example, cookies allow websites to remember your preference settings.

For more information visit:

Do we use cookies?

Yes. We use strictly necessary performance, functionality, and targeting cookies on our website. All information collected via cookies is anonymous and is not linked to personal information.

What types of cookies do we use?

We use cookie categorisation as set out in the International Chamber of Commerce in their UK Cookie Guide, produced in April 2012. The full guide is available to download as a PDF [316KB].

The guide identifies four categories of cookies, as outlined below:

  1. Strictly necessary cookies: These cookies are essential for the user to move around the website and to use its features, e.g. shopping baskets and e-billing.
  2. Performance cookies: These cookies collect information about how the user makes use of the site, e.g. which pages the user visits most. These cookies do not collect information that identifies the user.
  3. Functionality cookies: These cookies remember choices made by the user and enhance the features, e.g. language or users location. This cookie is also used to remember a user's preferences for a font size, orcustomisable parts of a web page.
  4. Targeting or advertising cookies: These cookies collect information about the users' browsing habits. This may also include links to social media sites, e.g. Facebook, etc.

How to change your cookie preferences

You have the right to choose whether to accept the use of cookies. You can exercise this right by amending the controls on your browser to reflect your cookie preferences.

The 'Help' menu in the toolbar of most web browsers will tell you how to change your browser's cookie settings, including how to have the browser notify you when you receive a new cookie, and how to disable cookies altogether.

For detailed instructions visit:

Please note that if you disable the use of cookies altogether then you may not be able to use the full functionality of our website.

If you have any questions or concerns about our use of cookies then please contact us at or call us at 020 3752 5640.

Children's data

Children must obtain the permission of their parents prior to providing their name, address, e-mail address, or any other personal information to this site. Features on this site are accessible to children under the age of thirteen.

Email sign up

We maintain e-mail lists in order to inform you about Right To Play and its activities. We do not and will not sell, reuse, rent, lease, loan, trade or otherwise divulge the addresses on our lists to anyone.  If at any time, you do not wish to receive e-mail from us please email us at or use the unsubscribe function set out in the email.

Your personal information

Access to personal information

If you would like to access, modify, change, remove or update your personal information or if you have any concerns about our privacy practice, please contact us at or call us at 020 3752 5640. We may take reasonable steps to verify your identity before granting access or making corrections to your personal information.

How to update your information or change my marketing preferences

If you would like to access, modify, change, remove or update your personal information please contact us at  or call us at 020 3752 5640.

How we protect your personal information

We take reasonable steps to ensure that any information you give us is held with the utmost care, and will not be used in ways to which you have not consented. We use reasonable physical, electronic and managerial ​measures to safeguard your information against loss, theft, unauthorized access, disclosure, copying, use or modification. 

Authorised employees, agents and ma​ndataries of Right To Play who require access to your personal information to fulfil their job requirements will have access to your personal information.

All information provided to Right To Play is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. We also protect account information by placing it on a secure portion of our site that is only accessible by certain qualified employees of Right To Play. Unfortunately, however, no data transmission over the Internet is 100% secure. While we strive to protect your information, we cannot ensure or warrant the security of such information.

​​Questions and feedback

For questions or feedback regarding this statement please, email us at Please provide 'Privacy Policy' in your subject line. You can also contact us at:

Right To Play UK
The Foundry
17 -19 Oval Way
SE11 5RR London​​

Notification of change of privacy policy

We may change this privacy statement from time to time. We advise you to refer to this policy on an ongoing basis in order to keep you up to date with changes. The policy was last modified in December 2017.